[{"_1":2,"_102":-5,"_103":-5},"loaderData",{"_3":4,"_19":20,"_54":55,"_99":100},"root",{"_5":6},"datadog",{"_7":8,"_9":10,"_11":12,"_13":14,"_15":16,"_17":18},"applicationId","6d97ed13-a4be-42c5-8535-b3e0e4ee06f5","clientToken","pubd501689bae075770f1aabaddd9759d39","service","betterteam-sites","env","production","version","966181e7f1a62f261ab714b311b58d1f525ad35b","sessionReplaySampleRate",2,"routes/CareersLayout",{"_21":22,"_23":24,"_25":-5,"_26":-5,"_27":28,"_29":30,"_31":32,"_33":34,"_35":-5,"_36":-5,"_37":38,"_39":-5,"_40":41,"_42":43,"_44":45,"_46":45,"_47":48,"_49":-5,"_50":51},"website","www.gdcit.com","validTo",["D",1783600253000],"trialUntil","manualTrialExpiration","verifiedAt",["D",1624653426900],"trustLevel","CompanyTrusted","companyId","252453","companyName","Global Data Consultants, LLC","companyDescription","fontStyle","isManagerLoggedIn",false,"logoUrl","backgroundColor","#ffffff","borderColor","#d1d5db","buttonColor","#2563eb","linkColor","textColor","#404040","onlyShowLogo","pageSections",[52,53],"About","Jobs","careers-job-layout",{"_56":57,"_33":34},"job",{"_58":59,"_60":61,"_62":63,"_64":63,"_65":66,"_67":68,"_69":70,"_71":38,"_72":73,"_74":75,"_76":-5,"_77":78,"_91":92},"uuid","a57e6610-c547-49bb-b7e6-1f9dfc3c2d02","title","Desktop Support Technician","encodedSlug","desktop-support-technician","slug","type","Fulltime","description","

Overview

GDC IT Solutions is currently seeking a Desktop Support Technician in the Sewickley, PA area.

Position Overview

GDC is seeking a motivated Desktop Support Technician to join our IT team. This role will provide comprehensive technical support across desktop systems, user environments, and enterprise infrastructure. This role is responsible for supporting end users, managing system configurations, and maintaining core IT services including Active Directory, Office 365, and network connectivity across multiple environments. The ideal candidate will have strong hands-on experience in troubleshooting hardware/software issues, user account management, and supporting both on-premise and cloud-based systems.

Responsibilities

Provide end-user support (onsite) for desktops, laptops, mobile devices
Install, configure, and maintain Windows-based systems and enterprise applications
Manage Active Directory including user provisioning, permissions, and offboarding
Administer Office 365 / Azure AD, including mailbox creation and user management
Support and maintain Exchange environments and email configurations
Configure and manage network services including DNS and DHCP
Perform hardware imaging, deployment, and lifecycle management of PCs and devices
Troubleshoot and resolve issues related to printers, scanners, and third-party software
Create and manage shared drives and file permissions
Assist with network setup, including cabling, access points, and connectivity
Maintain accurate IT inventory and asset tracking
Support G Suite administration and Chromebooks (where applicable)
Collaborate with internal teams and external clients to resolve technical issues
Provide support in multi-site or remote environments when needed

Minimum Qualifications

Associate degree in Information Technology, Network Administration, or related field (or equivalent experience)
2+ years of experience in desktop support or IT support roles
Strong knowledge of:
- Active Directory
- Office 365 / Azure AD
- Windows Server environments
Experience with PC imaging, deployment, and hardware troubleshooting
Excellent troubleshooting and problem-solving skills
Strong communication and customer service abilities

Preferred Experience

Hands-on experience supporting 400+ user environments is a plus
Knowledge of network infrastructure and Cisco hardware
Experience supporting remote or field operations environments

What We Do:

GDC IT Solutions (GDC) is a full-service Information Technology (IT) company that specializes in the areas of application development, multilingual service desk, desktop lifecycle management, project management, and IT consulting.

Why Work for GDC?

Cutting Edge Technology and Innovation
Career Growth Opportunities
Employee-Centric Environment
Comprehensive Benefits Package
Holiday and Vacation

Equal Opportunity Workplace:

GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

","datePosted","2026-05-13T19:16:41.741530Z","isRemote","isApproved",true,"sourcedPostingId","3bf52837-4dd1-437e-b0b8-39ca90ae8a12","requisitionId","location",{"_79":80,"_81":82,"_83":84,"_85":86,"_87":88,"_89":90},"city","Sewickley","state","Pennsylvania","country","US","streetAddress","Pennsylvania 65","postcode","","rawLocation","PA-65, Sewickley, PA, USA","salary",{"_93":94,"_95":96,"_97":-5,"_98":-5},"currency","USD","payPeriod","Annually","minValue","maxValue","routes/CareersJobApplyStandardPage",{"_101":-5},"errorMessage","actionData","errors"]

Apply for Desktop Support Technician at Global Data Consultants, LLC